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All Bi-Valley Medical Clinics are fully accredited by CARF
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Capitol Clinic
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Carmichael Clinic
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Norwood Clinic
(Commission on Accreditation of Rehabilitation Facilities)
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VISION |
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Helping people through recovery and eliminating the stigma of chemical
dependency.
Mission Statement
Our purpose at Bi-Valley Medical Clinic, Inc. is to improve the health
and safety of individual patients, the lives they impact, and the greater
Sacramento community by:
- Helping each patient attain their highest level of functioning
- Treating opiate addiction through medication management, counseling
services, and providing case management services to patients
- Diagnosing and treating/referring co-morbid psychiatric disorders
- Diagnosing and treating/referring co-morbid medical problems
- Reducing harms related to illicit drug use through education,
counseling and treatment
- Educating the Community on evidence based drug treatment strategies
and policies
- Building a quality work environment for staff that encourages
teamwork, mutual respect, and a deep concern for patients
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VALUES/CODES OF
CONDUCT |
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We at Bi-Valley are committed to the principal that opiate addiction is an
illness. Patients merit our respect and sincere efforts to understand and
meet their needs. The effectiveness of services offered to our patients and
our success in achieving our mission depends on the dedication of our staff.
To this end, we will strive to uphold the following Values/Codes of Conduct:
- A high level of mutual respect among and between all members of the
Bi-Valley Team and Bi-Valley patients
- Strict adherence to confidentiality laws
- Excellence in service
- Professionalism
- Ethics (per employee handbook Code of Ethics
and Conduct section I)
- Teamwork
- Staff Competence
- Equal Employment Opportunity in recruitment, hiring, training and
promotion
- Ethical Marketing and Business Practices (also see employee handbook
Conflict of Interest section M)
Any allegations of violations of ethical
codes will be taken very seriously. Corporate Compliance Issues will be
investigated and followed-up per the corporate compliance procedure. Other
issues will be dealt with per the Problem Resolution Procedure in the
employee handbook or the Positive Negative Action Procedure in the
Supervisor Manual. |
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STRATEGIC GOALS |
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Services
- Offer on-site Hepatitis C treatment
- Increase the use of treatment as an alternative to incarceration
- Stabilized and refer patients to the county mental health system or
their primary care physician
- Ensure patients have access to psychiatric coverage
Community
- Expand the role of staff in community education
Business
- Implement the MethaSoft computerized dispensing system
- Establish standard Management reports to support Program evaluation
and decision making
- Increase Data validation utilizing technology
- Increase staff competencies through targeted training, monitoring
completion and building a database of credentials
- Ensure all counselors are certified or are enrolled and working
towards certification
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STRATEGIC ISSUES |
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Services
- Improve uninsured patients’ access to Bi-Valley services (e.g. START
study)
- Improve access to complimentary services for patients with
specialized needs (i.e., residential or hospital care for the dual
addicted)
- Increase referral possibilities for ORT patients
- Expand treatment opportunities for Hepatitis C
Community
- Increase community education initiatives to include more effective
networking with other service providers, attendance of local forums to
advocate for patient issues, etc.
- Increase community education regarding Buprenorphine and
Co-Occurring Disorders
Business
- Increase our commitment to continuous improvement of services and
processes, reduce paperwork and simplify administrative tasks when
possible
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